FAQ

Can I see my design before I order?

Yes. You can preview your design on the product page before you add it to your cart.

What photo works best?

A bright, sharp photo with the face clearly visible. See the photo tips on our How It Works page.

Why do woven colors look softer than my photo?

Your design is woven from yarn, not printed. Yarn blends colors together, so woven designs look softer and more muted than a printed photo. That is part of the cozy, heirloom look.

How long does it take?

Each blanket is made to order. Production and shipping options are shown at checkout. For holidays, please order early.

Can I change my order?

Please contact us as soon as possible. We can help if your blanket has not gone into production yet.

Do you ship internationally?

We ship within the United States today. More countries are coming soon.