Last updated: November 4, 2026
We want paying for your Casavely blanket to be simple and safe. Here is everything you need to know.
Accepted payment methods
Available payment options are shown at checkout. They commonly include:
- Credit and debit cards: Visa, Mastercard, American Express and Discover
- Shop Pay
- Apple Pay (on supported Apple devices and Safari)
- Google Pay (on supported Android devices and Chrome)
- PayPal
The options you see may vary depending on your device, browser and card issuer.
Currency
All transactions are processed in US Dollars (USD). If your card uses another currency, your bank handles the conversion and may charge a foreign transaction fee.
Is my payment secure?
Yes. Our checkout is hosted by Shopify, which is certified PCI DSS Level 1, the payment industry's security standard for handling card data. Your connection is encrypted, and your full card number goes straight to the payment processor. We never see or store your full card details. We only receive confirmation that the payment went through.
When will I be charged?
Your payment is taken in full when you place your order. Because each blanket is woven to order, production begins once payment is confirmed.
Are there any hidden fees?
No. The total shown at checkout is what you pay, including the product price, shipping and any applicable sales tax. We do not add handling or card surcharges. Your own bank may charge a foreign transaction fee if your card is issued outside the US. For orders shipped to Canada, the United Kingdom or Australia, import duties or taxes may be charged separately by the destination country and are paid by the recipient.
Discounts and multi-item savings
- Buy 2 items, save 10%
- Buy 3 items, save 15%
- Buy 4 or more items, save 20%
Savings and any discount code you enter are shown at checkout before you pay. Only one discount code can be used per order, and codes cannot be applied to orders that have already been placed.
My payment was declined. What should I do?
Declines come from your bank, and we are not told the reason. Please check that:
- Your billing address matches the one on file with your card
- Your card number, expiry date and security code are correct
- Your card is enabled for online purchases
- You have enough available funds or credit
If it still does not work, try another payment method or contact your bank.
Refunds
Approved refunds are returned to your original payment method. Your bank may take a few business days to show the refund. See our Returns & Refunds policy for details.
Questions?
- Email: support@casavely.com
- Phone: +1 423-380-3794
- Mail: Casavely LLC, 215 Gage Dr Ste J PMB 2127, Hollister, MO 65672, USA